 | WAITERCompany: Celebrity
Provides friendly and professional service to the guests in the restaurant and buffet area, anticipating and fulfilling their needs.Must be knowledgeable about all of the menu items and ingredients and be able to describe them to the guests.Ensures guests are completely satisfied with the food and service and reports to the Assistant Maître d’ any special requests or complaints made by the guests. Reports for duty at assigned times following his/her supervisor’s instructions according to company policies. Performs any additional duties required by the Restaurant Manager’s schedule. Responsible for keeping his/her working section clean and tidy following the United States Public Health rules and regulations at all times. Must have the physical ability to carry 16 covers (15-20 Kg.; approximately 44 pounds). For female Dining Room Waiters, 12 covers only.Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries. Attends meetings, training activities, courses and all other work-related activities as required.
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| ASSISTANT WAITERCompany: Celebrity
Provides a friendly and professional service to the guests in the Restaurant and buffet area, and assists the waiter in anticipating and fulfilling the guest’s needs. Primary responsibilities include the service of beverages (non-chargeable) and bread, and the transporting of the soiled dishes from the restaurant to the galley. Ensures that guests are completely satisfied with the food and service, and reports to the waiter any special requests or complaints made by the guests. Reports for duty at assigned times following his/her supervisor’s instructions according to company policies. Performs any additional duties required by the Restaurant Manager’s schedule. Participates in training programs to develop his/her skills in preparation for future promotions. Responsible for keeping his/her working section clean and tidy, following the United States Public Health rules and regulations at all times. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
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| SNACK ATTENDANTCompany: Celebrity
To provide a friendly and professional service to the guests in the buffet service area
Duties and responsibilities: Will be assigned a station in the buffet restaurant and will be required to promptly replenish the food and beverages in the buffet line. Reports for duty at assigned times and follows his/her supervisor’s instructions according to the company’s rules Duties include the cleaning of assigned working area following at all times the United States Public Health rules and regulations. Provides assistance with the transporting of the necessary stock from the main storeroom to the buffet area. Participates in a training program in order to develop his/her skills in order to be considered for future promotions. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
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| EXECUTIVE HOUSEKEEPERCompany: Celebrity
The Chief Housekeeper is responsible for providing overall leadership in the ship’s Housekeeping Operations ensuring all guest public areas throughout the vessel are operating in accordance with Company Operating Standards. The Chief Housekeeper ensures the achievement of company targets for guest satisfaction, shareholder value, employee satisfaction, and other key results areas.Ensures all Housekeeping Operations and procedures are executed consistently. Is continuously planning and setting achievable goals to improve the business. Makes timely business decisions with guest and staff, keeping business needs in mind. Identifies any safety concerns and takes action to correct. Has a full understanding of OPP and USPH guidelines and regulations. Consistent follow up with repair and maintenance. Adequate products, including supplies and guest amenities are always available Ensures STAR, Safety, Environmental, and other company policies and standards are consistently maintained. Develops and executes tactical plans to achieve financial targets. Develops and implements new ideas for operational efficiencies.
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| HEAD BUTLERCompany: Celebrity
The function of the Head Butler is to train and supervise the Butlers onboard each Celebrity vessel according to the brand standards of service and style. In addition to supervising and training he/she will be responsible for working together with his/her team to ensure that they provide various personalized services and information to eligible suite guests by performing the following essential duties and responsibilities. The Head Butler must demonstrate an exceptionally positive attitude and willingness to fully participate in a dynamic team environment.
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| BUTLERCompany: Celebrity
Provides a variety of personalized services and information to eligible suite guests by performing the following essential duties and responsibilities according to the brand standards of service and style.Ensures assigned suites are prepared before embarkation with all the amenities and informational materials required. Ensures the suites are prepared with all food and beverage menus, service menus, flowers, fruit baskets, etc. Replenishes items as needed throughout the voyage. Provides food and beverage services, afternoon tea and canapés, and suite turndown services duringevening hours according to the established standards of service and style.Greets and introduces themselves to suite guests during embarkation. Explains suite amenities and lay out, food and beverage service, dining options, and any other related services. Demonstrates the proper use of the lifejackets, in-room safe, Jacuzzi and any other equipment. May unpack or pack guest’s belongings as needed.Serves all food and beverage orders requested by guests.Responsible to unpack and pack suite guest’s luggage and carries their luggage to the gangway during disembarkation. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries.
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| STATEROOM ATTENDANT Company: Celebrity
Maintains an assigned section maximum up to 23 guest staterooms and corridors in a clean and orderly manner by performing the following essential duties and responsibilities.During embarkation, greets the guests of their assigned sections and introduces him/herself. Explains stateroom amenities and lay out including mini bar, interactive system and all available services onboard ship. Describes his/her function including duty hours and other available room services. May be assigned to the gangway to greet guests, if needed.Provides personalized assistance to guests by following Celebrity’s standards of service and style. Maintains current knowledge of the ship’s regular events and special functions by reviewing all available data, including the daily newsletter, in order to provide guests with accurate information to answer questions.Follows all daily, weekly and monthly stateroom, balcony and corridor cleaning procedures to ensure standards are met.Responsible to make beds according to the Save the Waves program.
Supervises the Assistant Stateroom Attendants who is responsible for cleaning bathrooms and replenishing bathroom supplies and towels. Inspects work areas with entry-level staff to ensure USPH guidelines are met. Provides guidance, instruction and demonstrates cleaning techniques to entry-level staff to meet requirements.Cleans walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, dust, water and other damage such as dirt, soot, stains, mildew, and excess water and moisture. Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants. Dusts furniture. Washes walls, ceiling, and woodwork. Washes windows and door panels.Replenishes daily supplies such as drinking glasses, ice, soap, amenities, mineral water, stationary supplies and mini bar supplies.Receives guest’s laundry and dry cleaning and transports to laundry for processing. Returns cleaned laundry to guest's stateroom and presents laundry bills.Delivers room service to guest staterooms as requested.Notifies management of the malfunction of lighting, heating and ventilation equipment.
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| ASSISTANT STATEROOM ATTENDANTCompany: Celebrity
Assists the Stateroom Attendant in maintaining an assigned section of guest staterooms and corridors, in a clean and orderly manner by performing the following essential duties and responsibilities.Responsible to work the gangway during embarkation, as required.Follows all daily, weekly and monthly stateroom, bathroom, balcony and corridor cleaning procedures to ensure standards are met; more specifically, cleans bathrooms and replenishesbathroom supplies. Cleans showers, sinks and toilet bowl. Changes towels according to the Save the Waves program.Responsible to clean the balcony and balcony furniture according to the Housekeeping schedule.Cleans carpet, upholstery, floors, walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, water and other damage such as dirt, soot, stains, mildew, and excess water and moisture. Sweeps, scrubs and vacuums. Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants. Dusts furniture. Washes walls, ceiling, and woodwork. Washes windows and door panels.Receives guest’s laundry and dry cleaning and transports to laundry for processing. Returns cleaned laundry to the Stateroom Attendant.Sorts, counts, fold, marks, and carries linens.Maintains all equipment such as vacuum cleaners, trolleys etc. in proper working condition.
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| CLEANERCompany: Celebrity
Maintains public areas in a clean and orderly condition by performing the following essential duties and responsibilities during scheduled shift (day or night).Operates steam cleaning equipment, scrapers, brooms and variety of hand and power tools. Uses a variety of cleaning agents and chemicals. Mixes water and detergents or acids in container to prepare cleaning solutions, according to specifications.Cleans public bathrooms, elevators, offices, corridors, public areas and crewmember quarters.
Cleans carpet, upholstery, floors walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, dust, water and other damages such as dirt, soot, stains, mildew, and excess water and moisture.Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers and disinfectants.Dusts furniture, and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures.Notifies management of the malfunction of lighting, heating and ventilation equipment.Transports guest’s luggage to assigned areas during embarkation and disembarkation.
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 | CLEANERCompany: Azamara
Maintains public areas in a clean and orderly condition by performing the following essential duties and responsibilities during scheduled shift (day or night).Operates steam cleaning equipment, scrapers, brooms and variety of hand and power tools. Uses a variety of cleaning agents and chemicals. Mixes water and detergents or acids in container to prepare cleaning solutions, according to specifications.Cleans public bathrooms, elevators, offices, corridors, public areas and crewmember quarters.
Cleans carpet, upholstery, floors walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, dust, water and other damages such as dirt, soot, stains, mildew, and excess water and moisture.Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers and disinfectants.Dusts furniture, and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures.Notifies management of the malfunction of lighting, heating and ventilation equipment.Transports guest’s luggage to assigned areas during embarkation and disembarkation.
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| DECK ATTENDANT Company: Celebrity
This position is responsible for cost containment through the proper use, handling and maintenance and distribution chemicals, supplies, equipment, stateroom amenities and consumable items. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste. Responsible for picking up the stores, chemicals, organizing and cleaning linen lockers and chemical lockers.Replenish Stateroom Attendants lockers with the amenities, including Aqua class water. Assisting in the linen room during stock takes and any other time, as operationally required.
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| PANTRY ATTENDANTCompany: Celebrity
Provides food service including breakfast to guests in their staterooms and/or various venues by performing the following essential duties and responsibilities.Learns and uses appropriate food and wine terminology and pronunciation, to enhance the guest’s dining experience. Becomes familiar with menu descriptions, ingredients and wine lists in order to discuss items appropriately with guests.Obtains linen, silverware, glassware, and china to set stateroom service trays. Assemblespromotional materials for service trays and staterooms.Greets guests appropriately when delivering room service order. Follows all established security and guest privacy procedures when delivering to staterooms. Observes guests to anticipate their needs and responds to any additional requests.Retrieves all service trays from the staterooms and corridors at the completion of the meals. Returns trays to the pantry and clears food and linen from dishes and trays and places items in dishwasher and bins. Maintains the cleanliness of work areas and follows proper washing and sanitation of, equipment, dishes, glasses and silverware, etc. Utilizes proper USPH sanitation procedures at all times and practices careful handling of all Galley equipment so as to avoid damage through neglect or carelessness.
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| GUEST RELATIONS OFFICERCompany: Celebrity
Provides a variety of services and information to guests inquiring at the Front Office Desk by performing the following essential duties and responsibilities.Provides all services of the Front Office Desk; including, but not limited to: lost luggage, stateroom changes, lost and found service, printing and issuing guest cruise cards, and broadcasting ships announcements.. Answers inquiries pertaining to Front Office services and general information. Responds to guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. Maintains Guest Resolution Log. Maintains knowledge of all ship’s regular events and special functions by reviewing all available sources (vessel’s daily newsletter, etc) in order to provide guests with accurate information to answer questions and handle special requests.Registers guests for a variety of functions and/or services such as Captain’s Club parties, tuxedo rentals, as well as assist with the disembarkation procedure requests. Sells and maintains inventory of certain items at the Front Office Desk, such as menus, robes, cookbooks, etc.. Understands the Safety & Quality Management Program, and his/her responsibilities in the Safety Organization according to the Emergency plan and Station Bill. Must be available, capable and ready to act in the event of an emergency. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and CFMs with inquiries.. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management
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| CASINO DEALERSCompany: Celebrity
Conducts gaming table games such as Blackjack, Dice, Roulette, or Caribbean Stud Poker and other related table games in the shipboard Casino by performing the following duties.
Duties and responsibilities: Conducts all Casino table games according to established guidelines and procedures. Exchanges paper currency for playing chips or tokens. Announces the exchanges and updates clicker counting device to record the intake of cash. Ensures that wagers are placed before table gaming proceeds, such as cards are dealt, roulette wheel is spun, or dice are tossed. Accurately maintains the handling of cards, dice, chips, money and other gaming equipment at an copies are uncontrolled, and must be identical to the electronic appropriate rate to maintain the proper pace of the game. Inform players of the rules and regulations as the game progresses. Announces all winning hands, numbers or colors to players. Computes payable odds to pay winning bets. Pays winning bets and collects losing bets. Observe the players around the table in order to recognize playing style. Maintains an awareness of the guests to avoid possible security risks. Notifies management and/or security of suspicious behavior. Settles player disputes and refer escalated guest complaints to management personnel. Participates in casino cash and coin counts as assigned by Casino Management.. Attends meetings, training activities, courses and all other work related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
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| CASHIERCompany: Celebrity
Receives and exchanges cash and coins, chips, and checks, credit and/or other monetary notes for guests enjoying the Casino, by performing the following duties and responsibilities.Trains and monitors cashiering employees for proper service according to the Celebrity Connections standards. Provides on the job training to strengthen their current performance and preparation for possible advancement to promotional positions. Conducts performance appraisals according to established procedures at predetermined intervals – notifies Casino management regarding work schedules and time records.Supervises staff to ensure speed and accuracy of cashiering services in accordance with the Celebrity Connections standards. Under time constraints or staff shortages, assists employees or performs cashiering duties. Ensures established procedures to maintain, balance and reconcile, assigned cage assets (cash drawer) are followed by cashier CFMs. Supervises the preparation of the daily summaries by counting, reading and recording totals of cash, coins, traveler’s and other checks, credit cards and ship’s credit. Prepares daily summaries by counting, reading recording totals of cash, coins, traveler’s checks, credit cards, and ship’s credit. Reconciles cage assets daily; prepares transaction summaries to balance accounts; prepares reports for each voyage. Prepares manual and computerized reports of daily transactions including transaction summaries to balance and reconcile reports for each voyage. Maintains vault and cage key security. Maintains an awareness of the guests to avoid possible security violations. Notifies management and/or security of suspicious behavior. Maintains necessary supplies and ensures all equipment is in working order. 7. Verifies and/or prepares various types of monetary services such as chip exchanges, cash, checks, credit and other monetary notes. Obtains credit card charge approval; charges individual accounts for items issued; maintains credit card log. Obtains credit authorization for charge purchases over cage limit following established procedures. Answers inquiries pertaining to Casino services and general information. Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. Prepares written authorization forms and provides coins to Slot Technician to fill slot machines, slot payouts, change machines and Arcade tokens. Participates in casino count by totaling and verifying monetary values. Provides necessary supplies for count activities. Attends meetings, training activities, courses and all other work related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management
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| CASINO SLOT ATTENDANT Company: Celebrity
Interacts with Casino guests, pays out Jackpots, and fills. Ensures guests satisfaction, profitable operations, and compliance with industry standards and regulations. Initiates, verifies and pays jackpot pay outs and hopper fills including resetting the slot machines. Performs minor maintenance on the machines including bill jams and coin Jams. Circulates through the Casino area and maintains close floor surveillance to monitor guests and machines to detect and report problems and irregularities. Settles players disputes or refers matters to the supervisor.Must be able to read and comprehend written instructions. Must have administrative/clerical experience. Must be able to handle multiple priorities and tasks. Must have excellent organizational, verbal, interpersonal and guest relation skills. Must be computer literate. Must have an excellent service approach when dealing with guests.
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 | SOMMELIERCompany: RCCL
Sommeliers help enhance our guests’ dining experience by recommending the right wines for every meal. You must also be skilled in up-selling techniques to promote and improve beverage sales. Your responsibilities will include restocking the wine cellar daily, as well as helping load wine to the ship once a week. If you have five years of experience in a similar role (or an equivalent combination of experience and education), exceptional wine and food-pairing knowledge, and service oriented personality, join us on board and we will propose a toast to your success!
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| BARTENDERCompany: RCCL
As a Bartender, you must provide efficient, professional, and courteous service to all guests while demonstrating excellent salesmanship and maintaining smooth operation of the bars. You must work independently, promote teamwork, and provide training to Bar Servers and Utility personnel. You will also prepare requisitions for needed supplies; provide information and converse with guests; and perform duties during special events and parties as needed. Knowledge of ServSafe responsible service of alcoholic beverages and USPH rules and regulations; experience in a similar role; and completion of basic education or its equivalent are the requirements if you want to apply for the role.
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| SOMMELIERCompany: Azamara
Sommeliers help enhance our guests’ dining experience by recommending the right wines for every meal. You must also be skilled in up-selling techniques to promote and improve beverage sales. Your responsibilities will include restocking the wine cellar daily, as well as helping load wine to the ship once a week. If you have five years of experience in a similar role (or an equivalent combination of experience and education), exceptional wine and food-pairing knowledge, and service oriented personality, join us on board and we will propose a toast to your success!
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| BARTENDERCompany: Azamara
As a Bartender, you must provide efficient, professional, and courteous service to all guests while demonstrating excellent salesmanship and maintaining smooth operation of the bars. You must work independently, promote teamwork, and provide training to Bar Servers and Utility personnel. You will also prepare requisitions for needed supplies; provide information and converse with guests; and perform duties during special events and parties as needed. Knowledge of ServSafe responsible service of alcoholic beverages and USPH rules and regulations; experience in a similar role; and completion of basic education or its equivalent are the requirements if you want to apply for the role.
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| BAR SERVER Company: Azamara
As a Bar server you need to promotes and provides beverage services throughout the ship to the guests. Improves and maintains sales. Responsible for keeping workstations clean, orderly and properly set with clean ashtrays and table tents (if applicable). Once assigned a workstation or section in a lounge the Bar Server must be present for the entire shift. Greet guests, and escorts them to their seats when they enter the lounge or bar. Knows the bar menu well and is able to explain and suggest drinks to guests. Places order at the service bar and ensure that drinks are served in the proper glass with the proper garnish. Presents each party with a separate check at the end of service.
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| BAR UTILITY Company: Azamara
Assists the bartenders in keeping the bar and pantry clean and organized.
Before the bar opens: Delivers all requisitions for supplies from the Bartender to the Bar Manager’s office. Ensures adequate supply of appropriate dry snacks is brought up from storerooms to the pantry. Ensures bar stock is in order. Ensures that there is always an adequate supply of glassware. Transport ice for bartenders and bar waiters in lexan box or ice chest with lid. Keep soap and rinse-aid stocked for glass washing machine. Ensures that an adequate supply of hand soap and towels is available at the hand sinks. Keep bars and bar pantries clean and orderly as per USPH regulations. During the shift: Operates glass washing machine utilizing the proper racks for the intended glassware.Checks for broken or chipped glasses and takes them out of circulation. Returns clean glasses to their appropriate places. When picking up clean or dirty glasses does not put fingers inside or near the top of the glass. Keeps dry snacks refilled; uses plastic gloves when refilling snack bowls. Keeps ice bin replenished as needed. Carefully avoids glass breakage near ice. If a glass does break near ice, the ice bin must be completely emptied, flushed out thoroughly, re-sanitized and refilled. Keeps the bars cleaned during service, including the floors, according to USPH regulations. Retrieves all Beverage Department glassware (except for wine and champagne glasses) from the main galley glass-washing area and stores them in the appropriate racks in the bars. Assist with garbage disposal according to the weekly schedule. End of the shift: Helps bartenders store leftovers in the refrigerator. Packs coolers with beer and soda for the next day’s consumption. Sweeps and mops the floors. Ensures that the bar is spotlessly cleaned and sanitized according to USPH regulations. While working in the bars, always observes how the bartenders prepare the drinks and tries to learn all about the bar operation for future promotion opportunities.
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